Privacy policy

Privacy policy 
Last updated: 2026-03-05

This Privacy Policy outlines how Tangana Textiles (the "Site" or "we") handles the collection, use, and disclosure of your Personal Information when you interact with our website, whether by visiting or making a purchase.

Collecting Personal Information

Information We Collect

When you visit our Site, we automatically gather certain information about your device, your activity on the site, and the details necessary to process your transactions. We may also collect additional information if you contact our customer support team. In this document, "Personal Information" refers to any data that can uniquely identify you. Below is a detailed breakdown of the types of information we collect and our reasons for doing so.

  • Device Information:
    • Examples of collected data: Your web browser version, IP address, time zone, cookies, the sites or products you view, search queries, and your overall interaction with the Site.
    • Purpose: To ensure the Site displays correctly for you and to perform analytics to enhance our services.
    • Source: Automatically collected as you browse the Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: Shared with our service providers, such as Shopify.
  • Order Information:
    • Examples of collected data: Your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
    • Purpose: To fulfill our contract with you by processing payments, arranging for shipping, providing invoices, sending order confirmations, communicating with you, screening for fraud, and offering relevant product information or advertising based on your preferences.
    • Source: Directly provided by you.
    • Disclosure for a business purpose: Shared with our e-commerce platform Shopify
  • Customer Support Information:
    • Examples of collected data: Your name, email address, billing and shipping addresses, and payment information (including the payment processor used, email address, and phone number).
    • Purpose: To provide you with effective and timely customer service.
    • Source: Directly provided by you.
  • Email & SMS Marketing Information:
    • Examples of collected data: Your name, email address, phone number, and location.
    • Purpose: To send marketing communications, including email newsletters and SMS promotional messages, to customers who have opted in.
    • Source: Directly provided by you.
    • Disclosure from our Email/SMS marketing application: This information is not shared with third parties, with the exception of our service providers who act on our behalf.

How We Share Your Information

We partner with various service providers to deliver our services and fulfill our obligations to you. Here's a summary of who we share your data with and why:

  • Facebook: We use Facebook tools like Facebook Pixel to understand our visitors' behavior, location, and interests. This allows us to serve more relevant ads and measure their effectiveness.
    You can view your Facebook ads settings and update your preferences at any time.     https://www.facebook.com/help/568137493302217

If you have any questions regarding Facebook's privacy policy, when and where the information is shared, and/or Facebook's data collection you can refer to these documents: 
Privacy Basics,https://www.facebook.com/about/basics?ref=cr
Help Center, https://www.facebook.com/help?ref=cr
Data Policy https://www.facebook.com/policy.php?ref=cr.

  • Legal Compliance: We may share your Personal Information to comply with legal requirements, such as a subpoena or search warrant, or to protect our rights.


Information You Disclose Publicly or to Others

We may allow you to submit content like reviews, comments, or photos on our Site. We may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and, if so, will attribute it to you. Please be aware that any information you choose to make public, including Personal Information, may be accessed by others. Tangana Textiles cannot control who views this information or guarantee their respect for your privacy. We are not responsible for how others use the information you publicly disclose on our site. We are not responsible for User Content you submit to Third Party Services via our site.

Promotions, Sweepstakes, Contests, and Surveys

We may offer sweepstakes, contests, surveys, polls, and other promotions (each, a “Promotion”) that may require registration or for you to submit Personal Information/Personal Data. If you choose to enter a Promotion, your Personal Information/Personal Data may be disclosed to third parties in connection with the administration of such Promotion, such as in connection with winner selection, prize fulfillment, and as required by law, such as on a winners list. By entering a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor and/or other parties to use your name, voice and/or likeness in advertising or marketing materials. Tangana Textiles may offer opportunities to enter a contest or sweepstakes or other feature that we offer jointly with a third party. As a result of your participation in such feature, your information may be shared with the third party that is jointly offering the feature, which will be disclosed at the time your information is collected.

Using Your Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your explicit consent.
  • The necessity of performing a contract with you.
  • Our compliance with legal obligations.
  • To protect your vital interests.
  • To perform a task in the public interest.

For our legitimate interests, where they do not override your fundamental rights and freedoms.

Data Retention

When you place an order, we will retain your Personal Information for our records unless you request its erasure. For more information on your right to erasure, please see the "Your Rights" section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with deny listed IP addresses. This denylist persists for a small number of days.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at info@tanganatextiles.com.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights or if you would like to designate an authorized agent to submit these requests on your behalf, please contact us at info@tanganatextiles.com

Personal Information Erasure Requests

The GDPR gives individuals the right, in certain circumstances, to ask that their personal data be erased, or that a company restrict the processing of their personal data.

"Personal data" means any data that can be used to identify an individual, including name, address, email, IP address, and credit card number.

Personal data does not include information that is purely financial and cannot be linked to an individual, such as how many times a specific product has sold and how much revenue your store has made. 

If you would like to request your personal data be erased, please contact us at info@tanganatextiles.com to begin the process. Once requested, Shopify will transmit your erasure request to all apps the site has installed at the time you make the request that may have access to that customer’s data.

Shopify will not erase personal data if the customer has made an order in the last 6 months (180 days), in case a chargeback occurs. If a request for erasure is submitted in that time frame, then it will sit pending, and Shopify will action it once the appropriate time has passed. You do not need to submit another request.

Cookies

A cookie is a small piece of data downloaded to your device when you visit our Site. We use various types of cookies to improve your browsing experience, remember your preferences, and gather analytics. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors. Most cookies do not contain your Personal Information. You can manage cookies through your browser settings, though disabling them may affect some features of our website.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

These cookies are essential for this site to work properly, and are used for things such as navigation, saving your preferences, and allowing images to load. Some cookies necessary to the function of the website include:

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

Cookies used for Reporting and Analytics

These are non-essential cookies and are used to analyze and evaluate the performance of this website; providing information on how our site is used. Data collected with these cookies are used for analysis and site improvements. Some reporting and analytical cookies used include:

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

 We also use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions listed here:  https://tools.google.com/dlpage/gaoptout.

Do Not Track

Please note that our website does not currently alter its data collection practices when it receives a "Do Not Track" signal from your browser. To learn more about "Do Not Track," you may visit http://www.allaboutdnt.com.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For any questions about our privacy practices, or if you would like to file a complaint, please contact us via email info@tanganatextiles.com at or by mail at: Tangana Textiles, 3230 Yonge Street, Toronto M4N 3P6, Canada

If you are not satisfied with our response to your complaint, you have the right to contact the relevant data protection authority. In Canada, you can reach the Office of the Privacy Commissioner of Canada here: https://www.priv.gc.ca/en/